Meet Our Team and Family

Ale – The Owner

Ale is the heart of Mentawai Balcony. With years of experience as a surf guide across camps and charters in Mentawai, he brings deep local knowledge and a sharp eye for surf photography. His love for the ocean, strong focus on safety, and baywatch certification ensure you're in good hands. Ale’s energy is contagious, and his local insights will guide your surf trip in all the right ways.

Dona – The Heart of the Home

Dona keeps everything running with care and warmth. As Ale’s wife and mother to their three kids — Khayka, Kaimana, and Raihana — she adds a true family touch to the place. She’s a trained nurse by profession, and in the kitchen, she serves home-cooked meals that guests often remember long after they leave. Her food and hospitality make you feel right at home.

Khayka – The Boat Driver

Khayka is your ride to the waves. With strong navigation skills and deep local knowledge, he’ll get you to the best surf spots quickly and safely. Always friendly and focused, he makes every boat trip a smooth and enjoyable part of your day.

Kaymana – The Cheering Team

Kaimana brings joy to everyone at Mentawai Balcony. With a natural sense of humor and a positive spirit, he keeps the mood light and fun. Whether it’s a smile or a joke, he’s always ready to lift the vibe.

Ramat – The Surf Guide

Rahmat knows Mentawai’s surf like the back of his hand. With years of experience and a sharp understanding of conditions, he finds the best waves for your level. Calm, friendly, and always ready to help, he’s there to make every session count.

Rifan – Guest Relations

Rifan is your go-to for anything you need. From trip planning to local tips to making sure your booking is sorted, he handles it all. His attention to detail and local knowledge help make your stay hassle-free and well organized.

Mama Lusi – The Chef

Mama Lusi is the cook behind the scenes, preparing meals that hit the spot after long surf days. With years of cooking experience and a love for good food, she delivers rich, flavorful dishes that reflect the local culture and keep guests coming back for more.

Haris – Housekeeping

Haris takes care of the space so you can relax. He keeps everything clean, tidy, and comfortable. Quiet and efficient, he works with care so you always return to a fresh room after a long day.

Nardi – General Operations

Nardi makes sure everything runs smoothly. From logistics and maintenance to solving day-to-day issues, he’s the person keeping things in order behind the scenes. Reliable and hands-on, he ensures your stay flows without stress.